This Privacy Policy of Ascent Residential, L.L.C. (together with its affiliates, “we” “us” or “our”) is intended to inform the persons (“you” or “your”) who access our website or any related mobile application (collectively, our “website”) of the policies and practices regarding our collection, use, and disclosure of the information that you submit to us and that we collect from you through our website. This Privacy Policy applies to all visitors and users of our website. By accessing and using our website, you are acknowledging that you have read and understand this Privacy Policy and agree to be legally bound by it. If you do not agree with the terms of this Privacy Policy, you are not authorized to use our website.
Types of information collected: We may collect the following information from you:
- Personal Information: For purposes of this Privacy Policy, “personal information” is information that could reasonably be used to identify you, such as your name, postal address, email address, phone number, social security/insurance number, driver’s license number, prior addresses, monthly rent paid at prior residences, employers, job titles, income, telephone numbers, credit card information, bank account information and routing numbers, date of birth, gender, age, marital status, username and password (if you choose to become a registered user of our website), emergency contact information, information about your pets, information about your vehicles including license plate numbers, other information either desirable or necessary to provide services to our customers and visitors, and other non-public information that is associated with any of the foregoing personal information. You may elect not to provide your personal information by not entering it on our website, but you will not be able to use certain services and features of our website that require personal information in order to function. The phrase personal information does not include technical information about your device or browser such as unique device identifiers, randomly assigned unique identifiers in cookies, mobile device name, timestamp, IP addresses, installed plug-ins or fonts, device type, OS version, or similar data, although we may collect all such information.
- Anonymous information: Anonymous information is information that does not identify you directly, and may include, for example, statistical information concerning how you and other general visitors use our website or information that is linked to a cookie ID or other ID that is not paired in our records with your name, phone number, or email address.
- Common tracking technologies: We may also collect certain information about you and your computer automatically when you visit our website, such as your web browser type and operating system, your IP address, and information regarding the content you view and features you access on our website, cookies, analytical tools, or other technologies. Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") and we may use other analytics services in the future. Google Analytics uses cookies. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of our website. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Find Google's privacy policy here.
How we collect information: You will be asked to furnish some of your personal information when you apply to rent from us. This information will be on the rental application form or other document that you provide to us or to an apartment locator service, either on paper or electronically. We may also collect information in several other ways by your use of our website, forms you submit to us, emails or other correspondence that you send to us, information you provide when scheduling a visit to one of our properties, and other interactions and communications. When you visit our website, our servers may log information such as your IP address, the URL of your request, and related information.
How and when information is used: We may use your information to provide services which you have requested from us, to send you messages, publications, news, and information about events, special offers, promotions, and benefits, and for our other business purposes involved in leasing a dwelling to you. Examples of these uses include, but are not limited to, verifying statements made on your rental application (such as your rental, credit and employment history), reviewing your lease for renewal and enforcing your lease obligations (such as to obtain payment for money you may owe us in the future).
How we may share your information: We may disclose your information, including personal information, to others for any of the following reasons or under any the following circumstances:
- in order to offer or provide you with products or services that you have requested. For example, we may provide your information to service providers and vendors that support or facilitate our offering or delivery of products and services, including but not limited to our offering and leasing of rental properties, or service providers or vendors whose products, services, systems, or applications are integrated within our products, services, systems, applications or website. At the date of publication of this version of this Privacy Policy, one of our service providers with whom we share your information, including personal information, is RealPage, Inc., whose privacy policy can be viewed at https://www.realpage.com/privacy-policy/
- where disclosure is required or permitted by law, judicial proceeding, criminal investigation, court order, or other legal process.
- if, in our reasonable judgment, it is necessary to enforce compliance with our internal policies or the terms of use of our website, to prevent illegal activity or suspected fraud, or to prevent harm to persons or entities.
- to any entity that acquires all or a portion of our assets or operations by merger, reorganization, operation of law, sale of some or all our assets, or other transaction.
How you can you opt-out of communications or change your information.
- Your browser may give you the ability to control, block, or delete browsing cookies. If you delete browser cookies, you may have to re-register or take other actions to be able to use certain services. Also, you can opt-out of the behavioral targeting component of online ads generally by using the resources provided by the Digital Advertising Alliance http://www.aboutads.info/choices/ or the Network Advertising Initiative at http://www.networkadvertising.org/choices/. Please note, however, that if you delete your cookies, you will need to re-do any prior opt-outs through the DAA or NAI.
- If you have provided personal information to us via our website and would like to change that information and are not able to do so by accessing your account on our website, you may (a) contact the applicable rental office, if you are a former, current, or prospective tenant at one of our properties, or (b) contact us at the address provided below if you are not a former, current, or prospective tenant.
How the information is protected and who has access: We use reasonable physical, technical, and administrative measures designed to safeguard your information in our possession against reasonably foreseeable loss, theft and unauthorized use, disclosure, or modification. Please be advised, however, that no data transmission or storage can be completely secure. While we take reasonable measures to safeguard your information, we cannot guarantee the security of any information you provide to us. Moreover, we cannot guarantee the security of any of your information while it is being processed by or in the possession of vendors and service providers with whom we share your information to facilitate our offering or delivery of products and services to you.
Third-party website, systems, applications, and locator services: This Privacy Policy applies solely to information collected by us through our website. This Privacy Policy does not apply to other websites, systems, or applications that are accessible through our website, including but not limited to any third-party websites, systems, or applications. If you found us through a locator service, please be aware that locator services are independent contractors and are not our employees or agents - even though they may initially process rental applications to fill out lease forms. You should require any locator services you use to furnish you their own privacy policies.
Children’s Online Private Protection: Our website is not directed at children, and we will not knowingly accept or request personal information from individuals under the age of 13 years. If we learn that we have collected personal information from a child under 13, we will either (i) delete this information from our databases, in accordance with our deletion procedures; or (ii) obtain verifiable parental consent, in accordance with the Children’s Online Privacy Protection Act.
Notice to California Residents: If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding our disclosure of your personal information to third parties for the third parties’ direct marketing purposes. We do not disclose users’ personal information to third parties for direct marketing purposes. Nevertheless, if you wish to make such a request, please contact us at the address provided below.
Changes to Policy: From time to time, we may change this Privacy Policy. We will post any material changes to this Privacy Policy on our website. Your use of our website following any such change constitutes your agreement to follow and be bound by the Privacy Policy, as amended.
Contact Information: If you have comments or questions about the administration of our Website, please contact:
Ascent Residential, L.L.C.
Attn: General Counsel
7020 Fain Park Dr #5
Montgomery, AL 36117